6/3/10

postheadericon How Zappos Delivers Happiness: A Book Review

I like good stories.
The funny thing about business books is that for many stories, there are countless counterexamples of management philosophies that are radically different, yet still successful. What is inspiring about Zappos.com, the world’s largest online shoe retailer, is that it is possible for a business to be founded on curiosity, built with friendship, and sustained with employee happiness. CEO Tony Hsieh’s (pronounced “shay”) retelling of the Zappos story in the upcoming Delivering Happiness is a zippy, pleasant read about a business model that doesn’t compartmentalize labor and leisure.
Link here.

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